---
title: Consumer Financial Services Solutions, Inc. — CFPB consumer complaint record
source: CFPB Consumer Complaint Database
sourceUrl: https://www.consumerfinance.gov/data-research/consumer-complaints/
slug: consumer-financial-services-solutions-inc
---

# Consumer Financial Services Solutions, Inc.

**328** CFPB complaints filed · responded on time 75.3%

> **Read the count carefully.** Complaint volume largely reflects company SIZE and PRODUCT MIX (the largest firms and credit bureaus get the most), not quality — and there is no size denominator here. It is NOT a quality ranking.

## What people complain about

| Product | Complaints |
| --- | --- |
| Debt or credit management | 256 |
| Debt collection | 29 |
| Credit reporting, credit repair services, or other personal consumer reports | 28 |

**Most-cited issues:** Didn't provide services promised · Charged upfront or unexpected fees · Confusing or misleading advertising or marketing · Confusing or missing disclosures

## What this is — and is NOT (interpretation)

A CFPB complaint is an **unverified consumer allegation** — not a finding, not proven wrongdoing, and not a verdict by the CFPB. The count is not a quality ranking (it tracks size and product mix). This is not advice about doing business with Consumer Financial Services Solutions, Inc., and not legal advice. "Responded on time" means the company answered within CFPB's window, not that the consumer was satisfied. Read the actual complaints and file your own at https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Consumer%20Financial%20Services%20Solutions,%20Inc.

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