---
title: Robinson & Hoover — CFPB consumer complaint record
source: CFPB Consumer Complaint Database
sourceUrl: https://www.consumerfinance.gov/data-research/consumer-complaints/
slug: robinson-hoover
---

# Robinson & Hoover

**44** CFPB complaints filed · responded on time 100.0%

> **Read the count carefully.** Complaint volume largely reflects company SIZE and PRODUCT MIX (the largest firms and credit bureaus get the most), not quality — and there is no size denominator here. It is NOT a quality ranking.

## What people complain about

| Product | Complaints |
| --- | --- |
| Debt collection | 40 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |

**Most-cited issues:** Written notification about debt · False statements or representation · Attempts to collect debt not owed · Took or threatened to take negative or legal action

## What this is — and is NOT (interpretation)

A CFPB complaint is an **unverified consumer allegation** — not a finding, not proven wrongdoing, and not a verdict by the CFPB. The count is not a quality ranking (it tracks size and product mix). This is not advice about doing business with Robinson & Hoover, and not legal advice. "Responded on time" means the company answered within CFPB's window, not that the consumer was satisfied. Read the actual complaints and file your own at https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Robinson%20&%20Hoover

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