---
title: Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis — CFPB consumer complaint record
source: CFPB Consumer Complaint Database
sourceUrl: https://www.consumerfinance.gov/data-research/consumer-complaints/
slug: rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis
---

# Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis

**7,612** CFPB complaints filed · responded on time 99.6%

> **Read the count carefully.** Complaint volume largely reflects company SIZE and PRODUCT MIX (the largest firms and credit bureaus get the most), not quality — and there is no size denominator here. It is NOT a quality ranking.

## What people complain about

| Product | Complaints |
| --- | --- |
| Debt collection | 6,204 |
| Credit reporting or other personal consumer reports | 1,213 |
| Credit reporting, credit repair services, or other personal consumer reports | 151 |

**Most-cited issues:** Attempts to collect debt not owed · False statements or representation · Written notification about debt · Incorrect information on your report

## What this is — and is NOT (interpretation)

A CFPB complaint is an **unverified consumer allegation** — not a finding, not proven wrongdoing, and not a verdict by the CFPB. The count is not a quality ranking (it tracks size and product mix). This is not advice about doing business with Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis, and not legal advice. "Responded on time" means the company answered within CFPB's window, not that the consumer was satisfied. Read the actual complaints and file your own at https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Rowland%20Avenue%20Management,%20Inc.%20A/KA%20Columbia%20Debt%20Recovery,%20LLC%20d/b/a%20Genesis

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Structured data (JSON-LD), with each figure's status labeled: `/finance/companies/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis.jsonld`