---
title: WELLS FARGO & COMPANY — CFPB consumer complaint record
source: CFPB Consumer Complaint Database
sourceUrl: https://www.consumerfinance.gov/data-research/consumer-complaints/
slug: wells-fargo-company
---

# WELLS FARGO & COMPANY

**169,640** CFPB complaints filed · responded on time 97.7%

> **Read the count carefully.** Complaint volume largely reflects company SIZE and PRODUCT MIX (the largest firms and credit bureaus get the most), not quality — and there is no size denominator here. It is NOT a quality ranking.

## What people complain about

| Product | Complaints |
| --- | --- |
| Mortgage | 49,483 |
| Checking or savings account | 45,976 |
| Bank account or service | 13,325 |

**Most-cited issues:** Managing an account · Loan modification,collection,foreclosure · Incorrect information on your report · Loan servicing, payments, escrow account

## What this is — and is NOT (interpretation)

A CFPB complaint is an **unverified consumer allegation** — not a finding, not proven wrongdoing, and not a verdict by the CFPB. The count is not a quality ranking (it tracks size and product mix). This is not advice about doing business with WELLS FARGO & COMPANY, and not legal advice. "Responded on time" means the company answered within CFPB's window, not that the consumer was satisfied. Read the actual complaints and file your own at https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=WELLS%20FARGO%20&%20COMPANY

---

Structured data (JSON-LD), with each figure's status labeled: `/finance/companies/wells-fargo-company.jsonld`